July 2019 – Present
Desktop Support Analyst
Assisting over 100 staff to maintain a high-functioning working environment by providing unique and effective technical support on an as-needed basis.
April 2020 – Present
Chief Technical Officer
Beyond running a business, I oversee all user accounts, website development activities, software licenses, and IT solutions to client projects.
November 2020 – Present
Desktop Support Technician
On-call tech support to assist in server maintenance and repairs, clearing up ticket logs, and providing remote technical assistance when needed.